Privacy policy

What information do we collect and how do we use it?

When you place an order through this website, we need to know your name, e-mail, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

How does sissylover.com protect customer information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, several layers of encryption and several layers of security to prevent unauthorized access protect all of the sensitive customer data we collect.

Credit Card Details

All credit card payments are processed securely through a 3rd party gateway. Payment by credit card is the fastest way to receive your order, as there is not clearance delay. sissylover.com does not store any credit card information on our servers.

PayPal Transactions

All PayPal transactions are subject to the PayPal Privacy Policy: https://www.paypal.com/ee/webapps/mpp/ua/privacy-full

Additional information

Your satisfaction is our long-term pursuit and concern. We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.

Everyone who shops on our sissy shop receives the following guarantees:

Full Refund if you don’t receive your order.

Full or Partial Refund if the item is not as described.

If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.

Full refunds are not available under the following circumstances:

1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)2. Your order did not arrive due to exceptional circumstances outside the control of our sissy shop (i.e. not cleared by customs, delayed by a natural disaster).

You can submit refund requests by sending a message on Contact Us page or using your PayPal account.

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